Privacy Policy
Last Revised: January 11, 2026. This policy governs how True Match ("we", "us") handles the digital identity of our community.
1. Data Collection
In 2026, verification is the cornerstone of our platform. We collect the following to ensure a bot-free environment:
- Biometric Data: Temporary face-scans used during our "Liveness Check" to ensure your profile photo matches your real identity. We do not store raw biometric templates.
- Financial Metadata: M-Pesa transaction IDs to verify "Serious Intent" through our credit system.
- Social Attributes: Information regarding your Tribe, County, and Income status, which you voluntarily provide to enable precise matchmaking.
2. AI & Automated Processing
Note: We use Artificial Intelligence to detect "romance scams" and predatory behavior in real-time. This helps us keep True Match the safest dating site in Kenya.
Our algorithms process your preferences to suggest matches. You have the right to request a manual review of any automated account suspension by contacting our Support Team.
3. Data Sovereignty & Security
As of 2026, all True Match user data is stored on locally hosted servers in Nairobi, Kenya, in compliance with data residency regulations. We utilize AES-256 bit encryption for all private messages and personal identifiers.
4. Your Rights under the DPA
Under the Data Protection Act, you have the following rights:
- Right to be Forgotten: You can delete your account, which triggers a permanent purge of your data within 72 hours.
- Data Portability: Request a digital copy of all information we hold about you.
- Right to Correction: Update your status or personal details at any time via your dashboard.